The job post you are looking for is either being updated or has ended.
Office / Administration

Sales Admin & Accounts Receivable

MDL Ltd t/a Tenob Wholesale Marine

Customer service, sales, accounts receivable, reception
October 6, 2024
Location
Auckland
Preferred employment option
Long-term

Position Description

Tenob Wholesale Marine is proudly 100% owned and operated. We are a leading importer and distributor of quality marine products, having serviced the Marine Industry for over 50 years. Our long-established leading brand "Tenob" is highly regarded by our large customer base and we have gained a reputation for our excellent relationships with both customers and suppliers, locally and internationally. We are committed to providing top-quality products and exceptional customer service.

With our current Trade Receptionist retiring after many years of valued service we are seeking a dynamic positive individual who works well with the team to get the job done. Being proactive is a key attribute for success in this role. The ideal candidate will take initiative and anticipate the needs of the business, ensuring that all tasks are completed efficiently and effectively. A proactive approach to problem-solving and the ability to think ahead will be highly valued in this fast-paced and dynamic environment as you grow and build your product knowledge. This is a fast-paced and busy role with lots of variety - it has a combination of customer service, administration and sales support. This position would be highly suitable to a person that is confident and displays a high level of initiative, possesses a good sense of humour, is adaptable and has a team-focussed mentality.

The Role (main aspects)

Telephone/email and Sales/Customer service

  • Fielding Sales enquiries and order entry- public, customer, supplier and business calls.
  • Answer and direct phone calls, taking messages when necessary.
  • Outstanding receivable enquires and collections
  • Collaborating with other departments to resolve customer issues and deliver a positive customer experience
  • Managing customer queries and resolving issues and complaints by email and phone, offering solutions to customers, keeping customers up to date with deliveries and building excellent customer relationships
  • Serving customers as required.
  • Maintain a neat and tidy and organized reception area.
  • Responding to email regularly.

Administration and Accounts

  • Enter and process customer orders and credits into our ERP system as they come in, with the invoices and credits to be emailed as completed.
  • Complete Eftpos payment/refund transactions.
  • Update customers inventory prices and inventory requirements as
    requested.
  • Enter and allocate customers Direct credit payments each morning.
  • Email statements and close off accounts receivables.
  • File and maintain customer accounts.
  • Accurately create/maintain/file all sales associated records - both electronic and paper records.
  • Assist with stock take procedures.
  • Maintaining up-to-date knowledge of our products to provide accurate information to customers

Skills and Attributes

  • Excellent oral and written communication skills with a great phone manner and smart attire who always represents the company in a professional manner as you will be the first point of contact for the business
  • Strong administrative skills and experience is essential with attention to detail, organizational and time management skills.
  • Good technical competency with technology/computers and Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and ERP systems and data entry skills as well as good numeracy skills are essential.
  • Strong problem-solving skills and the ability to use your initiative to improve efficiencies
  • Knowledge of inventory system Sage preferred but can be taught as you will be required to process orders and work through the inventory
    system
  • Maintaining a high level of accuracy in Accounts Receivable and systematic order management
  • Proven ability to deliver accurate work within deadlines and manage multiple tasks with a responsive and positive attitude
  • Ability to work independently and to pitch in and help the team when required
  • Excellent attendance and punctuality
  • Dependable and committed
  • A positive attitude and a commitment to providing excellent customer service
  • Amazing interpersonal skills with customers, other staff and your team, and a natural ability to build rapport and relationships
  • Previous administration experience is essential and experience in the marine industry with would be highly desirable.
  • Website and IT skills advantageous
  • Previous experience in customer service/sales support advantageous

Perks

  • Private office
  • Free onsite car parking, convenient location close to amenities
  • This role offers job security as it is a key role in the business.
  • Lots of variety in the role, definitely a role for a person who likes to be kept busy
  • Potential for personal growth and professional development
  • Friendly supportive team and collaborative work environment
  • We have a fantastic work culture, with a focus on work-life balance being closed in the weekends
  • Full time role 35-40 hours per week, Monday to Friday
  • Training and upskilling offered as required
  • Staff discounts

We are looking forward to hearing from you if this position is of interest and your enquiry will be held in the strictest
confidence.

Please include a cover letter and an updated CV and email to taniya@tenob.co.nz

Only applicants with the unrestricted right to work in New Zealand long-term will be considered. The position will start at the end of November.

Applications will be screened throughout the recruitment process so early applications are encouraged.

Role:
Sales Admin & Accounts Receivable
November 6, 2024 12:00 AM
November 6, 2024 12:00 AM
Pacific/Auckland
Applications for this role close today. Please view the role on this link: https://www.nzmarinejobs.com/marine-jobs/6con932w288yrk8h0pavgrit
MDL Ltd t/a Tenob Wholesale Marine
MDL Ltd t/a Tenob Wholesale Marine
Auckland
Tenob Wholesale Marine is a long established NZ Owned and Operated Marine Business. We import and distribute quality marine products.
About
MDL Ltd t/a Tenob Wholesale Marine